TERMS OF USE

Terms of Use

Last Updated: 8 August 2026

Overview

Welcome to dhruart. These Terms of Service ("Terms") govern your use of our website and the purchase of our handmade jewellery products.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide is accurate and complete.
  • You will not use our products or website for any unlawful purpose.

2. Products

All DhruArt jewellery is handmade.

Due to the handcrafted nature of our products:

  • Slight variations in color, texture, size, or finish may occur.
  • Product colors may appear slightly different depending on your screen settings.
  • These variations are not considered defects.

3. Pricing

  • All prices are listed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • We reserve the right to correct pricing errors.

4. Orders

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to incorrect pricing, product availability, payment issues, or suspected fraud.

If your order is cancelled after payment, a full refund will be processed.

5. Payments

We accept secure online payments through trusted payment gateways.

DhruArt does not store your credit or debit card information.

6. Shipping

Orders are usually processed within 2–5 business days.

Delivery times depend on your location and courier services.

Once your order has been shipped, you will receive tracking details via email or SMS.

7. Returns & Exchanges

Please refer to our Return & Refund Policy for complete details.

Products damaged due to misuse, improper handling, or normal wear are not eligible for return.

8. Intellectual Property

All content on this website, including:

  • Product photographs
  • Designs
  • Logos
  • Graphics
  • Text
  • Branding

is the exclusive property of dhruart.

No content may be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to:

  • Use our website for illegal activities.
  • Attempt to interfere with website security.
  • Upload harmful software or malicious code.
  • Copy or misuse our content.

10. Limitation of Liability

DhruArt shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Delay in shipping
  • Product misuse
  • Third-party courier delays

Our maximum liability shall not exceed the amount paid for your order.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, services, or privacy practices.

12. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information as described therein.

13. Changes to Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon being posted on this page.

14. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of Vadodara, Gujarat.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

dhruart

Email: dhrutis1982@gmail.com

Phone: +91 6351038960

Website: www.dhruart.com

Business Hours:

Monday – Saturday

10:00 AM – 6:00 PM (IST)

Sunday – Closed